Shipping policy

We aim to process all orders within 2–5 business days. As our products are made to order, each piece is created with care before it reaches you.

Delivery times

• United Kingdom: 5–10 business days
• Europe: 7–14 business days
• Rest of World: 10–20 business days

Delivery times are estimates and may vary during busy periods. Once your order has been dispatched, you'll receive a confirmation email with tracking information.

Shipping costs Shipping costs are calculated at checkout based on your location and order size.

Please note International orders may be subject to customs duties or import taxes upon arrival. These charges are the responsibility of the customer and are not included in our product or shipping prices.

If you have any questions about your order, please get in touch at customerservice@elementdesignco.store.